Support
Need a hand? Most answers are below. If you’re still stuck, we’re one email away.
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Getting started
How does FitGap work?
Connect your calendar and FitGap finds the free gaps between your meetings, then serves a workout sized to fit. Pick an intensity, tap start, and the session is logged and booked to your calendar.
Do I need any equipment?
No. Every workout runs on bodyweight by default. If you own dumbbells, a kettlebell, a pull-up bar, or resistance bands, turn them on in Settings to unlock more moves.
Calendar & health
How do I connect my calendar?
In Settings, connect Google, Apple, or Microsoft Outlook. FitGap reads only your busy and free times to find gaps, and writes the workouts you book back to your calendar.
Is my calendar data private?
Yes. We only read busy and free times, never the titles, guests, or details of your events. See our Privacy Policy for the full picture.
How do I connect Apple Watch or Apple Health?
On iPhone, allow Health access when prompted. FitGap reads heart rate and active calories for your workout on your device, and only sends per-workout summaries so your stats reflect real effort.
Premium & billing
What’s included in Premium?
Everything in FitGap is free. Premium simply removes the free limit of five workouts per week, so you can train as often as you like.
How much does Premium cost?
$4.99 per month, billed through the App Store or Google Play. Cancel anytime.
How do I cancel or manage my subscription?
Manage or cancel anytime in your App Store or Google Play account settings. Premium stays active until the end of the current billing period.
How do I restore a purchase?
Switched or reinstalled? Open Settings in the app and tap Restore Purchases, or reinstall and sign in with the same account.
Account & data
How do I delete my account?
Open Settings and choose Delete Account. This removes your profile, workouts, weight logs, learned profile, and social connections.
How do I get a copy of my data?
Email admin@fitgap.app and we’ll help you access or export your data.
Troubleshooting
I’m not getting notifications.
Make sure notifications are allowed for FitGap in your device Settings, and that reminders are switched on in the app’s Settings.
My booked workouts aren’t on my calendar.
Reconnect your calendar in Settings and confirm FitGap has write access. Apple Calendar events are added on your device, so allow calendar access when prompted.